Privacy Policy

Privacy Policy for The Urban Service (Cleaning Services)

Effective Date: [Insert Date]

The Urban Service we is committed to protecting your privacy when you use our cleaning services. This Privacy Policy explains how we collect, use, and protect the personal information you provide while using our services.

1. Information We Collect

When you request or use our cleaning services, we may collect the following personal information:

Contact Information: Name, phone number, email address, and physical address.
Service Details: Information regarding your cleaning needs, service preferences, and specific instructions for the cleaning.
Payment Information: Credit card details, billing address, and other necessary payment information.
Communication: Any messages, feedback, or communications related to our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To schedule and provide the requested cleaning services.
Payment Processing: To handle payments for our services and provide receipts or invoices.
Customer Communication: To send service confirmations, updates, and respond to your inquiries.
Service Improvement: To gather feedback and improve the quality of our cleaning services.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following cases:

Service Providers: We may share your information with cleaning staff or third-party providers to facilitate the service or payment processing.
Legal Compliance: We may disclose your information if required by law or to comply with legal processes or requests from regulatory authorities.

4. Data Security

We implement reasonable measures to protect your personal information from unauthorized access or disclosure. While we strive to safeguard your data, no method of electronic transmission or storage is entirely secure.

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Update: You may request access to or updates of your personal information.
Communication Preferences: You can opt out of receiving non-essential communications, such as promotional emails, but you will still receive service-related messages.
Data Deletion: You may request that we delete your personal information, subject to any legal obligations or service-related needs.

6. Cookies and Tracking Technologies

If you visit our website, we may use cookies to enhance your browsing experience and track usage data. You can control cookie preferences via your browser settings.